Chris Rosa avatar image
Chris Rosa asked Becky-Community_Manager edited

How to stop these promotional email messages?

How can I stop these promotional messages. Like the sample below, they're almost always disconnected from reality...I have all the apps downloaded, so there's no reason for the message.

If I click the unsubscribe link, I have everything dialed in properly, so I'm not quite sure why I'm still getting these.

I've already reached out to my account manager, and he doesn't have any idea. I hate to think all my users are receiving the same inane spam from RC.

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Thanks for sharing this, Chris. Let me dig into this a bit further. More soon!

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Chris Rosa avatar image Chris Rosa Becky-Community_Manager ♦♦ commented ·

Thank you!!

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Chris Rosa commented ·

@Chris Rosa I followed up with a colleague and they will get you sorted.
If you run into this problem again, please don't hesitate to reach out!

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