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Where do I find maximum # of attendees?

Tags: participants

Oct 16, 2020 at 10:54am • 3 replies • 0 likes

Martin Beland

Having had used GoToMeeting and our organization is transitioning to Ringcentral, GoToMeeting showed you the maximum # of participants you could have for your meeting. This information is essential to be aware of, if you plan on having any meeting where you would need more participants than what you have been assigned by your administrator. Thus far, I have had to validate this information by contacting Ringcentral support, but nothing reassures me that this is truly the case for my account, especially if my administrator changes my plan, without my knowledge.

2 Answers

Jenn-Community_Moderator answered on Oct 16, 2020 at 12:55pm

Hello @Martin Beland! I see that you are in the Standard Plan, which can only have 4 participants in total. However, you also have a license for the Large Capacity of the meeting, which can hold up to 500 participants.

You can check the overview of your large meeting HERE. Thank you!

Jenn-Community_Moderator answered on Oct 21, 2020 at 3:05pm

Hello @Martin Beland, you can add or move your large meeting licenses. Please click HERE for more info. Thank you!

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