Need to have the ability to save entire text / SMS conversations.
As a business, I need to be able to record entire conversations that I have with my customers. Heck, I'd be happy with being able to go to the web app, click a few buttons and save each conversation of interest manually and separately. But even this simple work around isn't there.
Best answer by Anirban2396911020
View originalYou can share this any new feature idea here: https://ideas.ringcentral.com/
The request will be reviewed by the product team for consideration.
Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html
Thank you, that is NOT the link or article I had been given by support. The one I had been given said to post in community (and gave instructions for doing so that didn't work) <Sigh>
How is it that I cannot copy an entire text chain and save it somehow on my computer and to CRM (Needles Notes)??!!
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