I have a Yealink T46S. It has 2 softkeys that I do not use - Intercom and Page. Yealink says these keys can be reprogrammed to display "history". Yealink said RC needs to do this and send me detailed instructions as well as the needed history file. RC says they cannot reprogram the keys. I contacted Yealink again & they reiterated that RC must make the change. I have the directions and can probably do it myself but need an id and password after I enter the phone IP address.
Has anyone changed their softkeys? What id and password do I need? I tried mine for RC but it did not work. I'm thinking it has to be an RC id & password for an IT type person.