can you email us the manual phone instructions for the T42s model/
1. we need to check voicemail messages, need PIN#
2. all incoming calls are going directly to Voicemail, we need to take it off this feature.
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Hey Austin, it sounds more like your phone isn't configured properly. Please contact our Tech Support Team so that they can help get you up and running 
You can chat with them or give 'em a call at 888-898-4591, Option 3
You can chat with them or give 'em a call at 888-898-4591, Option 3
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