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Dominic Moore avatar image
Dominic Moore asked ·

Why can't Super Admin administer Glip teams?

Subject says it all, but -

I'm an overall super admin for our RingCentral account but I can't change any Glip team settings unless I created the team or the creator makes me an admin. Why not? Is there even a screen where I can see all the teams?

glipadminteam
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Anirban avatar image
Anirban answered ·

There is a similar kind of issue with Super user and Glip team:

https://community.ringcentral.com/questions/91842/admin-delete-a-team-that-i-am-not-the-owner-of.html

Hope this will give you the idea and resolution

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Dominic Moore avatar image
Dominic Moore answered ·

Hi,

It apparently confirms what I am saying but does not offer a solution. An administrator does not have administrative power.

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@Dominic Moore You can add your vote and any use case details here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-534

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