question

Elliott Buchholz avatar image
Elliott Buchholz asked ·

Admin: Delete a team that I am not the owner of

If I am a superadmin, how do I delete a team created by someone else?

admin portalteam messaging
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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered ·

Hello@Elliott Buchholz, apologies. You can't delete the team created by someone else unless you log in to their account and delete it from there. We love this idea. Can you post this in our IDEA PORTAL, please? Thank you so much.

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Jenn, Thanks for the response. I'll add to the IDEA Portal.

As an administrator, do I have the ability to log into somebody's account without knowing their password? That's a feature many other products have, but I couldn't find any way to do it from RingCentral. If not, then I'd have to either get their password or reset it?

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@Elliott Buchholz, yes! Resetting their user ext would be the other option. You can log in to their ext by doing that and delete the team that they created. Thank you!

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