question

Elliott Buchholz avatar image
Elliott Buchholz asked jenn-community-moderator commented

Admin: Delete a team that I am not the owner of

If I am a superadmin, how do I delete a team created by someone else?

admin portalmessage
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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered jenn-community-moderator commented

Hello@Elliott Buchholz, apologies. You can't delete the team created by someone else unless you log in to their account and delete it from there. We love this idea. Can you post this in our IDEA PORTAL, please? Thank you so much.

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Elliott Buchholz avatar image Elliott Buchholz commented ·

Jenn, Thanks for the response. I'll add to the IDEA Portal.

As an administrator, do I have the ability to log into somebody's account without knowing their password? That's a feature many other products have, but I couldn't find any way to do it from RingCentral. If not, then I'd have to either get their password or reset it?

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jenn-community-moderator avatar image jenn-community-moderator ♦ Elliott Buchholz commented ·

@Elliott Buchholz, yes! Resetting their user ext would be the other option. You can log in to their ext by doing that and delete the team that they created. Thank you!

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