Question

Number Inventory Update Challenges

  • 16 November 2020
  • 1 reply
  • 400 views

I have a very large company that holds 100's of number blocks, 0001 - 0099, that are currently sitting in my "all numbers" tab under site: Company. Previously when updating a new device I could simply choose the number I want to edit. Well now I need to add extra steps to move the number from the company site to the "number inventory". From here I can then go back to my device, edit number, select the number in my inventory.

This is just another update that provides nothing but more work for our technicians with no way to move multiple numbers at once.

Even if I could move all my company numbers there at one time I do not see how this was a beneficial change.



1 reply

Userlevel 2

@Service Desk JH This sounds like something that would be good for the Ideas Portal.
We encourage you to submit this challenge and we'll do our best to get this in front of the Product Team.
https://ringcentral.ideas.aha.io/

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