question

Harley Combs avatar image
Harley Combs asked ·

Forwarding a non RC phone to an RC phone

We just recently acquired a firm and we would like to have the old office phone number get forwarded to their new line at a different location. How can we go about doing this? This would also be temporary, maybe a year.

Not tech savy, and the tech support left me confused. Please be specific

forwarding
1 comment
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Depending on the phone system, PBX, or cloud-based VoIP provider, this could be handled in several different ways. Without knowing what the original phone system is, I would suggest contacting the carrier and request a carrier forward.

0 Likes 0 · ·
jenn-community-moderator avatar image
jenn-community-moderator answered ·

Hello @Harley Combs, we can do that. You need to go to Phone System > Phone Numbers > All numbers > Click the 3 vertical dots on the right hand beside "Add Number" > Forward Number.

2020-11-21-05-57-00.png


That should be good to go! Thank you.


1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

@Jenn-Community_Moderator The OP’s title says they are looking to forward a non RC phone to an RC phone. Your instructions are for forwarding an RC phone to another number.

0 Likes 0 · ·
Chaitali avatar image
Chaitali answered ·

I think this is the correct link. With the above process shared, one can forward calls from non RC number to RC number as the process ask the non RC number which will be forwarded

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces