I keep running across references to "You can only do that in the RingCentral Phone App."
Simple things, like
1.) my custom fax cover pages are missing
2.) cannot add / create custom cover page.
3.) Cannot add new Microsoft contact and designate FAX number huh.... Really?....I mean, Really?
I have been trying to use RingCentral (beta app for lack of a better term or more confusing term) for several years now. Maybe we can just let it die and go back to three separate apps that are intuitive and work well......
RingCentral Phone App for Windows
RingCentral for Outlook
Unfortunately, after wasting another 1.5 hours to re-discover why I abandoned this app 8 times over 2 years, I am uninstalling again and will check back Q2, 2021.