question

Eric Velez-Villar avatar image
Eric Velez-Villar asked Becky-Community_Manager commented

How in the world can I speak to a customer service representative that isn't a computer

I need to update my billing information but I keep getting an error message. Can someone help!

billing
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

What is the error message that you are getting? If there is an issue, we'd like to be sure to fix it.
In the meantime, we will reach out to your account manager and ask them to connect with you.

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Eric Velez-Villar avatar image Eric Velez-Villar commented ·

Thank you.

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Robin Carmichael avatar image Robin Carmichael commented ·

How do I know how many extensions I have in my current service plan?



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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Robin Carmichael commented ·

@Robin Carmichael Your account manager is able to share all the details about your account. If you're not sure who that is, we'd be glad to assist.

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David Foy avatar image David Foy commented ·

I have the same problem. Can you help me?

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ David Foy commented ·

You are trying to identify how many extensions you have in your plan?

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Billie Cattermole avatar image Billie Cattermole commented ·

I would like to speak to a person in management


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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Billie Cattermole commented ·

@Billie Cattermole Can you tell us more about what you need so we can point you in the right direction?

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