question

Clemens Thiel avatar image
Clemens Thiel asked Becky-Community_Manager edited

Is there a way to disable or modify the fax headline?

Hi,

is there a way to disable or at least modify the headline automatically added for faxes? Our documents already include a headline by default, so we get duplicate headlines in that case. We use REST API to send faxes.

Thanks, Clemens

fax
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Thank you Phong, I already thought so. If there is a change to get a new parameter for the Create Fax Message call to control the appearance of the fax header, this would be pretty cool ...


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1 Answer

Phong Vu avatar image
Phong Vu answered

Unfortunately, there is no option to remove the header in each fax page.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys