Steve Jones avatar image
Steve Jones asked mary-community-moderator commented

Is there any way to remove one of the forwarding numbers in Call Handling & Forwarding?

I have 8 possible forwarding numbers in my Call Handling & Forwarding scheme. One of them is no longer a valid number. I couldn't see any way to remove that endpoint from my list.

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Hi Steve, is this an external number?

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Yes. But would it matter if it was an extension instead?

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Under the Number column, click the number, and you can edit or delete it. Once you delete the number, click the Save button.

And if it's an internal number from another extension, you can disable it under the Active column, then click save.

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That worked - thank you very much.

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I'm glad to hear that! You're very much welcome.

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