question

Robert Archard avatar image
Robert Archard asked ·

RingCentral App: User vs Computer mode installations

The RingCentral App can be installed with an EXE (user mode) or an MSI (computer mode). Unfortunately, both can be installed. We only want the MSI installed.
One of our other vendors uses an MSI for installing, but is capable of doing user and computer mode installations, interactive and unattended. A single installer would make it easier to only allow a single installation of the app in user mode or computer mode.

installation
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban avatar image
Anirban answered ·

Your question is not quite clear though. Do you only need a single installation file for unattended installation? Can you please check here: https://support.ringcentral.com/download.html

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Robert Archard avatar image
Robert Archard answered ·

It would be great to have a single MSI for interactive and unattended installations that support user mode and computer mode installations. We work with another vendor that has this. It can be done.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app