Category default large

Announcement & Message Only Extensions

Conversations

Recent Conversations
Photo of Dave Melbardis
controlling voice prompt duration
Can we have a feature that we can control the duration of voice prompt to make it faster? It would be great if we can do that to avoid Ro...
  • 1 me too
  • 0 replies
  • Idea
Photo of Matthew Park
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Teresa Fontanilla
How to remove or turn off the " please hold while I try to connect you" announcement.
Each time a person calls me directly they hear "please hold while I connect your  call".   I just want my phone to ring directly to me un...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jeffrey Goodman
Verizon text messages not fully visible.
I have text messages being forwarded via SMS to my Verizon phone.  When the messages come in, there are several lines of text announcing ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Robert Kay
To be able to edit automated voice from call queue
On the greeting, there is an option provided to press 2 for Spanish, and call is going to the call queue, all the greetings and interrupt...
  • 2 me toos
  • 0 replies
  • Idea
Photo of VASQUEZ
A single unfettered view of all phone numbers in the administration system
I am not a phone system expert but definitely RC administration is much easier than the Cisco phone system I previously administrated. Ho...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Jeffrey Goodman
Setting extension specific rules for when someone presses 0 during a voicemail.
Is it possible to disable pressing zero to go to the operator when someone is connected to an individual extension's voicemail and not ch...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Michael Harrison
Announcements-Only Extensions: Additional Options
Announcements-Only Extensions would be much more useful if they had any or all of these additional options: 1) Option to transfer the ca...
  • 11 me toos
  • 8 replies
  • Idea
  • Not Planned
Photo of Stille
Voicemail to text transcription for Call Queues and Message-Only Extensions
A voicemail left on a call queue or message only extension should be transcribed and sent to indicated email. The transcribed message wou...
  • 1 me too
  • 0 replies
  • Idea