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Announcement & Message Only Extensions

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Photo of Jeffrey Goodman
Verizon text messages not fully visible.
I have text messages being forwarded via SMS to my Verizon phone.  When the messages come in, there are several lines of text announcing ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Robert Kay
To be able to edit automated voice from call queue
On the greeting, there is an option provided to press 2 for Spanish, and call is going to the call queue, all the greetings and interrupt...
  • 2 me toos
  • 0 replies
  • Idea
Photo of VASQUEZ
A single unfettered view of all phone numbers in the administration system
I am not a phone system expert but definitely RC administration is much easier than the Cisco phone system I previously administrated. Ho...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Jeffrey Goodman
Setting extension specific rules for when someone presses 0 during a voicemail.
Is it possible to disable pressing zero to go to the operator when someone is connected to an individual extension's voicemail and not ch...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Michael Harrison
Announcements-Only Extensions: Additional Options
Announcements-Only Extensions would be much more useful if they had any or all of these additional options: 1) Option to transfer the ca...
  • 10 me toos
  • 8 replies
  • Idea
  • Not Planned
Photo of Stille
Voicemail to text transcription for Call Queues and Message-Only Extensions
A voicemail left on a call queue or message only extension should be transcribed and sent to indicated email. The transcribed message wou...
  • 1 me too
  • 0 replies
  • Idea