Category default large

Call Log

Conversations

Recent Conversations
Conversations 1 - 15 of 26
Photo of Lee
Feature Request: notification for call recording
Account type  (U.S.) A brief description of the business We are a Home Care service provider A high level description of the product or ...
  • 1 me too
  • 2 replies
  • Idea
Photo of DUGGAN
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
  • 1 me too
  • 0 replies
  • Idea
Photo of Krystene Morse
Call log is missing
When I am in my user account I can view my call log just fine, however, when I go into the Admin Portal the call log is now missing when ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Raquel Beeson
Active Call Log, View & Pick Up Incoming Calls View
It would be great if we could do the following: Have a HUD-like view for all incoming calls. This would include a list of incoming #, Na...
  • 1 me too
  • 0 replies
  • Idea
Photo of Richard Manuel
Call queue Call logs Access permission
Hi, It would be nice if aside from Full call log access and User call log- Access, there should be Call queue Call log Access Only as one...
  • 1 me too
  • 0 replies
  • Idea
Photo of Benjamin Tarnowski
Feature Request: Mobile App connects with RC Web Account Contacts to allow Google Contacts to sync properly and name recorded calls.
Please allow for a sync of google contacts with the main RC account records on the account website so that the contact names also show up...
  • 1 me too
  • 3 replies
  • Idea
Photo of Richard Manuel
Option to Block Bulk number at once
Hi, It would be better if there is an option to Upload Bulk number for Blocked calls option, e.g .csv, .xlxs file. Instead of manually ty...
  • 2 me toos
  • 1 reply
  • Idea
Photo of LAST RESORT
Adding "comments" to call log
The company I work for utilizes RingCentral call systems for the admissions process at a drug & alcohol treatment facility. We have 4 peo...
  • 1 me too
  • 0 replies
  • Idea
Photo of Nicole
RingCentral and SQL Server Automation for Call Logs
Has anyone set up an automated process to download call log data into a sql database? If so, what did you use / how did you go about the ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Boardroom One
Call Log doesn't show phone numbers of inbound callers without Name Display (Caller ID Name)... only City that called (twice!). RC Desktop
If an incoming call does not have a Name field associated with their caller ID (Name Display) but still displays the phone number only......
  • 1 me too
  • 1 reply
  • Idea
Photo of Oscar Bueno
Phone rings once, I pick it up, the call is disconnected, call is recorded as missed.
Hello everyone. I have been encountering the following issue:  Phone rings, I pick up the phone, call is disconnected, call is recorded ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Stephanie Douglas
My phone reset, and now my call log is deleted?
My cell phone recently re-set to factory settings on its own.  It looks like all my call logs before the date of the reset were deleted? ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Danny Arias
Filter delivered call log by extension
We would like to filter delivered call logs by extension.
  • 1 me too
  • 1 reply
  • Idea
Photo of Rob
On Mobile Softphone - Add "Select All" Mark as Read Feature
its tedious to be required to click and listen to each voice mail if I have already read the transcript in email.  This takes more time t...
  • 1 me too
  • 1 reply
  • Idea
Photo of WASHINGTON
Sent messages
I use to be able to click on sent messages and see a history of sent faxes but now it has disappeared.  Is there a way to recover my sent...
  • 1 me too
  • 2 replies
  • Question
  • Answered