Conversations

Conversations 1 - 20 of 675
Photo of Judy Lynn
Desk phone does not ring
The Cisco SPA525G is no longer ringing. Initially after setup and testing it was ringing but no longer. I have rebooted the phone sever...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Charles Giroux
Prevent callers from dialing other extensions when in caller queue
We are a company that provides white labeled tech support to various other companies. At the moment, it is possible for callers waiting i...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 91 me toos
  • 46 replies
  • Idea
Photo of Mike
Provide an option for blocking robo dialers and caller ID spoofers.
 I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so...
  • 47 me toos
  • 42 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 290 me toos
  • 71 replies
  • Idea
Photo of UPINDER SAWHNEY
Transfer Numbers from RingCentral to Active Directory?
Hello, Is there any way for AD to pull DIDs of users from RingCentral. We would like it so the phone number is auto-imported when the use...
  • 4 me toos
  • 1 reply
  • Question
Photo of Arvin Cruz
Analytics Portal - Request Feature
I am trying to find a conversation in this community regarding "Request Feature" for Analytics Report. Since I have not seen it I am crea...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Natalie Carboni
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
  • 9 me toos
  • 25 replies
  • Article
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 292 me toos
  • 72 replies
  • Idea
Photo of DEPARTMENT
How do I get my desk phone to ring and not forward someone to voicemail when they call?
All of the calls that are made to our number are being forwarded to our voicemail, and not even showing up on our screen as missed calls,...
  • 2 me toos
  • 12 replies
  • Question
  • In Progress
Photo of Jeff Noble
Admin level installation for RingCentral for Desktop
I have a customer for has requested a msi file for RingCentral for Windows that installs at the admin level so that it will install for a...
  • 10 me toos
  • 5 replies
  • Idea
Photo of 343GuiltySp@rk
What are best practices for categorizing and organizing remote employees? (Think sites.)
RingCentral has a number of categorical fields, such as site and department. I'm wondering what the best practices are for discerning whi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Christina Feile
Record vmail and auto-attendant greeting from desk phone instead of cell phone
Can you record the auto attendant greeting and vmail greetings from a desk phone? Calling the cellphone is annoying and we do not have mi...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Cecile Glassy
Enterprise Setup IVR management
2287 USA based users, 28 different sites,  3800 DID lines - all Polycom VVX500 phonesManaging Multiple IVR configurations2018-10-10 We ha...
  • Cecile Glassy, 1 week ago

  • 1 me too
  • 0 replies
  • Idea
Photo of INC
Ability to use mobile phone headset when using RC phone app on Mac / Windows PC
Ability to use mobile phone headset when using RC phone app on Mac / Windows PC
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of 3011 - Gus Reyes
resend welcome email to current extension.
Hello All I was hoping i can get some help and see if there is a way to re-send a welcome email to a current extension. We rotate extensi...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Chelsea Hendrickx
Templates for texting within RingCentral Desktop and Mobile Apps
Account type  (U.S.) A brief description of the business (B2C) A high level description of the product or feature being requested - the ...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Donald Horvath
RingCentral Meetings: Make the chime notification a default setting
1. Account type: U.S. 2. Business is a File-Management for Enterprise 3. We would like to make the "chime when attendees enter/exit meeti...
  • 57 me toos
  • 26 replies
  • Idea
  • Implemented
Photo of Robert Del Bueno
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
  • 15 me toos
  • 31 replies
  • Idea
  • Under Consideration
Photo of Joseph Porter
RingCentral Meetings linux support
Our company is heavily centered on software development, with employees across borders. RingCentral Meetings is one of the best screen sh...
  • 68 me toos
  • 38 replies
  • Idea