Conversations

Conversations 1 - 20 of 28
Photo of Taylor
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
  • 5 me toos
  • 3 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 310 me toos
  • 80 replies
  • Idea
Photo of Safwaan Member
Desktop App: HUD not refreshing
The HUD is not refreshing. It shows people are on calls, when in actual fact the call is finished & they're not on a call any longer. The...
  • 7 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 179 me toos
  • 50 replies
  • Idea
Photo of Craig Lohman
Outlook Calendar Integration - Join Now
As a brand new user to RingCentral, we have noticed an interesting situation with the RingCentral for Desktop app for Windows.  Specifica...
  • 7 me toos
  • 2 replies
  • Idea
Photo of Josh Max
RingCentral Meetings: Add numbers to RingCentral Meetings conference number.
Is there a way that a 613 area code number can be added to the list of call-in numbers for the audio stream on RingCentral meetings and c...
  • 25 me toos
  • 11 replies
  • Idea
  • Under Consideration
Photo of Pennie Weinberg
Conference calling: Add Scheduling
Please add scheduling feature to conference calling.
  • 25 me toos
  • 7 replies
  • Idea
Photo of Jeffrey Donham
Contacts: Add Picture - upload picture and be seen company wide in any app (softphone, smartphone, users)
It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every use...
  • 30 me toos
  • 18 replies
  • Idea
Photo of Clay
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before.  I looked through the forums and couldn't find anything.  Does anyone know if it's possible to con...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of OP - Dul
We'd love to see an easy way for our front desk to switch to after hours handling
Account type: US Description of business: multi-location hair salon High level description of feature being requested: We'd like an eas...
  • 9 me toos
  • 9 replies
  • Idea
Photo of Kim
Glip: organize your Teams!
How can I organize my Glip Team rooms?
  • 7 me toos
  • 12 replies
  • Article
Photo of MTBrob80
Call Handling: route calls to Auto-Receptionist if User Ext does not answer.
Main number Rings to Ext.. if Ext doesn't pick up we want it routed to the Auto-Receptionist We are attempting to set our system to mimi...
  • 22 me toos
  • 10 replies
  • Idea
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 104 me toos
  • 36 replies
  • Idea
Photo of Craig Lohman
RingCentral Meetings Integration with Polycom RealPresense Trio conference room phone
We are a new user of RingCentral and have just added new Polycom RealPresence Trio 8800 conference room speakerphones.  Is there a way to...
  • 5 me toos
  • 6 replies
  • Idea
Photo of Craig Lohman
Ability to start RingCentral Meeting from RingCentral Phone App
Wondering why the RingCentral Phone application does not allow the ability to start a meeting with an internal RingCentral user directly ...
  • Craig Lohman, 5 months ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Matt Dillman
Add PIN to Conference Line
It would be desirable to have the option to set a PIN on a conference line.  Many conference calls are set statically (same day, same tim...
  • 3 me toos
  • 5 replies
  • Idea
Photo of Craig Lohman
RingCentral Phone Favorites Disappear
I am using the Windows version of RingCentral Phone and recently realized that my contacts I have identified as Favorites do not stay fav...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Jeff Salisbury
Provide RC Meeting Version Info For All Releases
US Account, 1000+ lines, Consumer Electronics & AccessoriesRC has done a great job of providing a single spot to go get downloads for the...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Matthew Spoor
Add ability to Forward Voicemail from Desktop App and Plugins.
Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs ...
  • 69 me toos
  • 7 replies
  • Idea
Photo of Liezel Janine Galut
Advance Rule can be toggle on and off through Ringcentral for windows
US - Needs the capability of Advance Rule to be toggled on and off through Ringcentral Desktop App, so they don't need to log in online.
  • 5 me toos
  • 2 replies
  • Idea