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Logging in time
Is there a report that will tell me how long an agent was logged in?  Something with a specific login and logout time.  The agent will be...
  • Jena, 1 year ago

  • 1 me too
  • 0 replies
  • Question
  • Archived
  • Merged
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Live Report Refresh
Live Reports is taking 15-20 minutes to refresh.  I show the correct users when I go into the group but in Live Report it isn't correct.
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged