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Photo of John Franco
Metrics for key presses
We unfortunately have our IVR set up so that option 2 *and* option 3 both go to the same queue.  So I can get stats on that queue very ea...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Jessa Remo
Option for "when maximum hold time is reached"
Account type: US Currently, the only option for "when maximum hold time is reached" is only voicemail. Hope you can add another option f...
  • Jessa Remo, 7 months ago

  • 2 me toos
  • 0 replies
  • Idea
  • Archived
  • Merged