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Need to deactivate the voice mail feature for a call queue.
Account type: FR Context: We have one call queue for the main number and only one agent who is member of this call queue (position share...
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Photo of Luc TD
How to see number of calls in the queue for an agent who deactivated the reception of calls from the queues?
Account type: FR Context. In my Ringcentral, I have one queue for the main number. and only one agent who can log in this queue. Descr...
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Photo of Luc TD
Extending the set of possible values for the "Ring for" parameter of User's Call Handling
Account type: FR Context: we use one call,queue for incoming calls on our main number and only one agent could be active on this queue. ...
  • Luc TD, 6 months ago

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