Quick conference
RC has made it miserable to join or host a conference. If you have weekly meetings it seems justified to be able to have in "Presence" th...
B. McKool
Joined on March 23, 2015
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Polycom Auto Dial Time
If I pick up my phone, and go to dial an extension or phone number, if I pause for more than 2 seconds, the number I have already entered...
Caller ID for all plans.
This is a huge issue for me. I just signed up for Ring Central and our entire office is completely and utterly dissatisfied. In a busi...
Increase Time When Dialing A Phone Number From Desk Phones
Let's say we have someone on the phone and now we want to conference in a 3rd person. We select conference and enter in the area code an...
Presence: Caller on Hold causes other phone that monitor to ring
I have 2 VVX500 phones. I have set both phones to monitor all lines as well as be able to pick up a line. The problem I have is that when...
Provisioning of new Polycom Models
Polycom is upgrading their models that replace the ones RC supports, please setup provisioning for these newer devices soon!
For examp...
User Settings: longer/shorter voicemail recording times.
Currently, when people call and leave a voice-mail they can only record a message for 3 minutes and then they get cut off. With our prof...
Pollng Question: Desktop phone or Headset. Which would you choose and why?
I am trying to figure out what office users prefer and why. Thank you for your feedback.
Polycom short code to turn on call forwarding on phones
We have the VVX 500 and need to be able to turn on call forwarding from the phone as well as the web browser.
Monitor parked calls
Is there a way to monitor parked calls?
My example is that our receptionist parks a call for someone who isn't at their desk, she then...
AT&T: Why should I switch to RingCentral Office@Hand from AT&T?
I just started using RingCentral Office@Hand from AT&T for my company personal development company called Potential of Life Company, LLC....
Network: Recommended Routers and Switches
Hi Team, Requesting for an updated list of recommended routers and if possible, switches, as well. One of my customers wants to have an ...
Admin: Will calls get forwarded automatically in the event of an outage?
If our internet goes down and our phones don't work, will the cell phones associated with their user account automatically take calls? Do...
Using Presence to answer another RingCentral phone?
I am a receptionist and I need to answer all calls, so when I am either at lunch, out of the office, or just in another office, i need to...
Windows 10 and Ring Central Desktop App (BETA)
Just upgraded to Windows 10 and am unable to get the ring central desktop app to start. I have tried to uninstall/reinstall, run as admi...
Admin password for 3rd party Polycom changed after config with Ringcentral
After the setup of my new Polycom VVX 600 (3rd party purchased from Amazon) I cant' log back into the admin or user web interface of the ...
Deskphone:When internally dialing with 4 digit or 5 digit numbers show the name of the person at that extension while connecting.
1. US 3. When 4 digit dialing I would like to be able to see what the name is when the phone starts to dial to ensure that it is the righ...
Deskphone: Add support for Polycom VVX600
Add support for presence monitoring on the Polycom VVX600. What is the big difference between it and the VVX500? Seems like the product h...
Softphone Stopped working after win 10 update 5 days ago on Oct 13th
This is the error msg I keep getting when I try to load the softphone eversince my win 10 aout updated 5 Days ago Problem: m_externalApp...
Company Call Handling: Add Account Codes with phone number, so that we can bill our clients for those calls.
We wanted to know if/when therewill be a system in place that would allow us to use account codes. Inour previous Mitel phone system we ...