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When I add the contact name "Test" it comes back as numeric values. It says "Type Phone Number or contact name:" but when I type in "Test" it converts it to the numeric counterpart, namely 8378. Please see attached.
Not sure why the screen would say "Type Phone Number or Contact Name" if you couldn't create rules for specific contact names.
This would be very important for those who might want to forward all calls from "Bob Smith" to a specific extension.