Add a link to view/save a sent fax from the Call Log in the RingCentral via a browser

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Please add a link to view/save a sent fax from the Call Log in the RingCentral via a browser.  After sending a fax, we can view the pages in the RingCentral app: Messages --> "eye" icon.  But when viewing the Call Log on RingCentral.com in a Browser, although we see a line showing the sent fax, there is no link to see the pages of the fax.  Obviously the pages are saved (since we can see them via the app) so it should be a very simple process to add a link to the view the fax pages (and download a PDF) from the Call Log in the browser view.  Some users do not use the Desktop nor phone apps and need to see sent faxes in their browser.
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Extension

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Posted 1 year ago

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Philip Franckel

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This reply was created from a merged topic originally titled Viewing faxes from the call log.



I
cannot look at faxes from the call log and I have to log into the extension
receiving the faxes to look at faxes. In the call log, I can search for only
inbound faxes in the last 30 days but I cannot see a fax. If I log into the
extension and look at messages, I can see the facts but I cannot search for
inbound faxes during a particular time. This is ridiculous.