Add ability to quickly switch between multiple accounts

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In response to josh_maceachern on TWITTER: https://twitter.com/josh_maceachern/s...

@Glip any chance we could have a feature to switch between multiple glip teams? Both my non-profits use Glip and it would be super convenient!
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HootSuite App

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Posted 8 months ago

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Luke, U.S. Tier 1 Support

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It sounds like you're interested in having the ability to switch which account you are viewing without having to log out of one and into another. Is that correct Josh?

To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:

- Number of Digital Lines on the account:
- Account type (U.S., Canada, UK, AT&T, Telus, British Telecom):
- A brief description of the business you perform:
- A high level description of the product or feature being requested:
- A typical use case scenario explaining how your business would use the feature:
- Benefit of such feature:
- Include any related support case number if applicable:
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Lonnie

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Hi Luke, I am not a customer yet - trying to see if RingCentral is good for our business. We have clients who need us to have access to their incoming calls and make out going calls from their number. 

Use Cases:

Setup: 
myCorp number: 555-1111 - Ring Central Customer  acct#: 56789
clienta number: 555-2222 - Ring Central Customer  acct#: 52346
clientb number: 555-3333 - not a Ring Central Customer

1. myCorp Emp 1  answers and makes call to/from 555-1111 as myCorp representative
2. myCorp Emp 1 answers and makes calls to/from 555-2222 as clienta representative
3. myCorp Emp 1 answers and makes calls to/from 555-3333 as clientb representative
4. myCorp Emp 2  answers and makes call to/from 555-1111 as myCorp representative
5. myCorp Emp 2 answers and makes calls to/from 555-2222 as clienta representative
6. myCorp Emp 2 answers and makes calls to/from 555-3333 as clientb representative
etc.

Is this scenario possible with RingCentral? How is this implemented and what is the user experience for myCorp Emps? Login and logout between accounts?

Note: Emp = Employee

Lonnie
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Saadet - Community Support, Official Rep

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Hey Lonnie,

I don't quite follow the logic...this would probably be something better explained over the phone. I would suggest contacting our Sales Team to get more information about if our services will fit your needs