Add Carrier for SMS Notification

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If you would like to see a specific carrier added to SMS Notifications please vote and comment. Below are the current carriers:
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Saadet - Community Moderator, Official Rep

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Posted 2 years ago

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Eric Greene

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This reply was created from a merged topic originally titled Add Google Project FI cell phone service to text message notifications.

Google has introduced Project Fi cell phone service internationally.  I would like to receive text notifications from Ring Central to my Google Project FI cell phone service.  Please add Google Project Fi cell phone service as an option under drop down of cell phone carriers. Thank you.
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DANIEL

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This reply was created from a merged topic originally titled Discontinued Mobile text notifications..

After years of providing this, tech support tells me they can no longer support TMobile text notifications for voicemail and faxes.

I use email notifications using the exact same xxx-xxx-xxxx@tmomail.net address, but the messages are long and cumbersome.

Why cant Ringcentral support text notifications to one of the largest mobile carriers?
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Hello Daniel,

I am working on getting an official response regarding this. There are likely some implications that cannot be discussed on a public form
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DANIEL

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Im sorry, why couldnt this be discussed in a public forum? You stop support of a major mobile service without notice and it should be discussed.
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Sorry for the frustration Daniel. We'll reply when we have something substantial to share.  There are often implications (legal, technical, or competitive, etc.) in nature that prevent us from discussing publicly.

Mike
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DANIEL

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Im sorry, why couldnt this be discussed in a public forum? You stop support of a major mobile service without notice and it should be discussed.
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Jonathan Gustavson

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We need Tmobile added back in. We have users who we would like to have receive text notifications for missed calls, etc
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John Traynor

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Can we please see both US and Canadian carriers. We have employees in both countries, we have local phone numbers in both countries through RingCentral, currently (because we originally signed up via ringcentral.ca not ringcentral.com) we can only see the Canadian carriers (Bell, Telus, etc.)
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Joshua Moody

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T-Mobile is still not supported, over a year later. Is there any hope of this situation changing?
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Saadet - Community Moderator, Official Rep

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Sorry, Joshua, I haven't received any update regarding if/when this will be supported
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Ted D Mielke

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how do I get a ring central text?  Do you have a carrier email address?

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Saadet - Community Moderator, Official Rep

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Hey Ted, not at this time. Please vote for this functionality here.