Add more intuitive access to @mentions thread

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  • Updated 2 years ago
Account type: U.S.

A brief description of the business: Non-Profit

high level description of the product or feature being requested:

Currently, to access our @mentions thread, we either need to look at our desktop dashboard (which I no longer do because it's a mess!), or access it via a drop-down menu on both the desktop and mobile apps.

By hiding the @mention thread like this, it makes accessing our @mentions unintuitive, and a slight the point where I just don't use it...even though I want to. For newbies to Glip, they may not even know it exists altogether!

In my opinion, it would make better sense to have @mentions as an option on the desktop app's left-pane (and maybe have an @mentions section on the shelf), and an option on the mobile app's 'home' screen navigation... Or, something like that.

A typical use case scenario explaining how your business would use the feature:

Our business has a lot of teams. Additionally, many of us are in multiple teams with a lot of conversation happening at once. If the @mentions feature were more accessible, those us who are currently aware of this feature would be able to check the channel more frequently; and those who currently don't know it's there could start using the benefits of the @mentions thread.

Benefit of such feature:

By providing easier access to our @mentions, it will allow us to better utilize this important feature into our collaborative flow, and (hopefully), improve overall team efficiency.

Include any related case number if applicable: N/A

Number of Users and/or Digital Lines: 80-ish
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Posted 2 years ago

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