Deskphone: Add support for Polycom VVX600

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  • Updated 4 years ago
  • Implemented
  • (Edited)
Add support for presence monitoring on the Polycom VVX600. What is the big difference between it and the VVX500? Seems like the product has been out long enough to support it. The additional lines would be quite useful.
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Posted 5 years ago

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Kim, Alum

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Official Response
On the new release (8.0) the Polycom VVX 600 is now supported.  :-)  The 8.0 release will be pushed out to the customer base in waves and can take several weeks. 

The device would have been added as an "existing phone" under the user's extension.  In the Admin Portal under Phones & Devices, it will now show up as "other phone".
Select the extension and to the right select Setup and Provision > Polycom VVX 600 > then enter the MAC/Serial Number, which starts with 0004F.....

Once the phone is added it will need to be rebooted to re-register with our system. 

Please let us know if you have any questions!