Admin: Hide Certain Numbers from Users on the Company Contact List

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  • 27
  • Idea
  • Updated 3 months ago
  • Implemented
  • (Edited)
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
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Doug Casey

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Posted 2 years ago

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Jan Ferguson, Champion

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Official Response
If you are talking about the Dial-By-Name Directory, you can do that now. See the screen capture below. Simply check those names/extensions that you want to be in the directory. If you don't want the executives in there, don't check their name.

As far as the IVR message, if you don't want the executives listed in the IVR itself, don't include them in the message (press 5 for Mr. President, press 6 for the CEO, etc. - this is an example - DO NOT include them in the message if they are there).