Allow specific ring order for deskphone, softphone and mobile app(s)

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  • Updated 3 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Control ring order of Desktop App and Mobile App.

  • Account type : UK
  • Description of the business : engineering sales
  • Description of the product or feature being requested: Ability to select each endpoint independently, and select a ring delay of less than 5 seconds, where each endpoint is added to the simultaneous ring group.
  • Scenario: Select ring order and delay in the example order: softphone (2 secs), deskphone (3 secs), mobile app(s) (5 secs +).
  • Benefit: This allows the user to note an incoming call on their PC, then prepare to pick up the deskphone. If they are not at their desk, then the call will eventually reach their mobile app. Currently, all three devices ring and there is a cacophony of ringing devices in an office where there are 4 users (and therefore 12 devices making a noise).
    Include any related case number if applicable
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Posted 3 years ago

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