Are #Refused calls part of #Inbound?

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Are Refused calls a subset of # Inbound Calls ? 
Example:  Total calls = 29 (14 Inbound, 15 Outbound).  There are 10 Refused calls.  Does this mean that 10 out of the 14 Inbound were refused (or 71%)?

Please confirm
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Amy Price

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Posted 4 months ago

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Saadet - Community Moderator, Official Rep

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Hey Amy! Sorry for the delay. Yes, Refused calls are a subset of Inbound Calls.