Audio question about playing a video while sharing screen

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I would like to know the best way of sharing a video to attendees of a meeting.  The goal is to play a pre-recorded version of a webinar to attendees while answering questions that may arise via chat.  

Playing the video isn't the issue.  I can simply make the video player full screen on the window that I'm sharing.  The problem is broadcasting the audio of the video being played. 

Playing the audio through computer speakers and then into the mic isn't an option because the mic would also pic up other background noise.

Is there a way to broadcast audio from a video playing on my computer to participants of the meeting?
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Casey Weldon

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Posted 2 years ago

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J.B. Ferguson, Champion

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I haven't used this but when you start a meeting and share your screen, you will see two menu check boxes at the bottom. One allows you to utilize full screen for the video and one allows you to share computer sound. Like I said, I haven't tried this myself but I would hope/imagine that would include video audio. (See my screen shot below)

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Alyssa Kitlas

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I had the same problem with audio as well and sharing the desktop, even when computer audio is connected, didn't work. Any ideas are appreciated!

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Peter Czarnecki, Employee

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That is very odd, I just tried it myself and it worked.  Perhaps the audio is not going to the right output?  In my test, I had a Windows Media Player playing an MP4 file with both audio and video.  I shared the computer audio before sharing the screen and then had a co-worker test and we were able to see and hear the presentation.  If you would like we can troubleshoot this with you over the phone through our support line 888-898-4591.  I hope this helps without having to call in.