I've been looking long and hard for a company that provides SMS Text Messaging and more specifically - a SMS Text Massaging system that fully integrates with Microsoft Office - Outlook 365 and the Outlook Desktop App. After much research - RingCentral is the only company that provides as close to the services I have been in search of. Not 100% the way I would like to see the features work but 80% +/-. Far ahead of the competition. Specifically - RingCentral is the only company I'm aware of that provides SMS Text Messaging capabilities that allow people to include pdf, waive files, and photos attached to the SMS Text Message. I'm an insurance agent and this is a Key Feature for me. Without it I wouldn't use SMS Text Messages - I'd just keep doing it by email. But times and technology are changing and this is a COOL and GREAT Feature. 8x8 doesn't offer it. And RingCentral also gives you the capability to have SMS incoming Text Messages sent out to multiple recipients. 8x8 only offers the capability to communicate to one recipient. A key in the business world when you have employees working together as a team to keep the flow working.
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