Block a group from being in Contact List

  • 0
  • 4
  • Idea
  • Updated 3 years ago

This conversation has been merged. Please reference the main conversation: Admin: Hide Certain Numbers from Users on the Company Contact List

Is it possible to have a check box in settings for a group that would block that group from showing up in the Softphone contacts? Currently I have an Message only group for nighttime voicemails, as well as some specific call queues and there is no need to have those extensions show up in contacts list.
Photo of Big Papa J

Big Papa J

  • 524 Points 500 badge 2x thumb
  • hopeful

Posted 3 years ago

  • 0
  • 4
Photo of Michel

Michel, Champion

  • 4,888 Points 4k badge 2x thumb
I agree, I have many extensions we use for IVRs and routing voice messages,  all which we don't want showing as available contacts in the lists.  Would be very useful to have a checkbox on each extension as well as groups that would exclude / include the extension in the contacts list as well as exclude / include them in the public directory.
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 22,280 Points 20k badge 2x thumb
We have already requested this feature in another post with many votes on it - Saadet or Mike, can you consolidate this one with that one?

This conversation is no longer open for comments or replies.