Block Numbers on Spam Number List

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Block Numbers on Spam Number List provided by Google or any other service having a list of spam numbers
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Dr. M (x101)

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Posted 2 years ago

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Pete

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This is getting to the point where our management is considering termination of service, because we are getting so much spam calls.  Not sure what a list would do, though, because so many numbers are spoofed.


I think the wireless/VoIP/Telco industry needs to act on this sooner rather than later.  It's getting to the point of impacting our revenue(time) due to unwanted phone calls coming in. 

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J.B. Ferguson, Champion

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Pete,

For what it's worth, and as you stated since so many calls are spoofed nowadays, what good would terminating your service with RIngCentral accomplish? Other VoIP services have the same issues, as I've seen evidenced in their support channels and other venues? Terminating your service with one provider to possibly have just as bad a situation with another provider is like throwing the baby out with the bathwater.

Some businesses/industries seem to be hit with more spam calls than others, as well as certain locations being hit more often than others. Personally and thankfully, my business gets very few spam calls (less than 5 p/week). Of course your management will have to choose what they think is best for their business but in this day and age I don't see the point in jumping between providers. Your mileage may vary.
(Edited)
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Daniel Ferrara

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This reply was created from a merged topic originally titled Import Block LIst (not robo calls).

This has nothing robo calls. I just want import a list to block people from calling us.

I know you can add them one by one and in the call log.

Need to be able import a block list 1M+
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Michael Merlina

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I'm with everyone else here.  The time everyday spent stopping what I'm doing to answer the phone, figure out that it's a bogus call, and then log in to block 1 number is ridiculous.

Android has spam warnings built into the OS, and then there are additional apps like TrueCaller that manage large databases of known spam numbers.

At the very least there should be a way to import a CSV that we can either generate or download, so that we can block an entire list.
Hello all,

I'm glad this topic is already brought up. Is there any progress on this from RingCentral?

I want to add a list of numbers to block for my company account (the so called blacklist). The only options I could see is either to add a blocked number through the call log (meaning someone would have to be on the phone with them), or to add for a single user numbers one by one.

Will there be a solution?
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Daniel Ferrara

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It would be nice to hookup up service to our phone system, like spamcop.
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Emma Lewin

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following. Been getting a lot of these calls lately.
(Edited)
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Paul Romo

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Has RingCentral done anything to address this?  I am so frustrated with the calls.  
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Saadet - Community Moderator, Official Rep

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Hey Paul, not at this time. If that changes, I will post an update on this thread
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Dieter Rencken, Employee

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I'm curious if folks have been trying / using the Call Screening feature that basically prompts callers to record their name before it will ring through. Many computer generated calls will not pass this hurdle which could alleviate the situation.
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Tara Rubel

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We are continuously receiving calls from the same number, multiple times, daily - 609-250-9180. We have tried blocking it, but the calls continue to come in. Why isn't the block number working?

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Saadet - Community Moderator, Official Rep

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Hey Tara, I created a separate post for your issue

Please reference the new conversation here: Still Receiving Calls from a Blocked Number
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Craig Tilford

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Is there a way to high light ALL the numbers on the call log and dump them into "blocked" list. Like above, this service is more a waste of time than helpful in business. Maybe VOIP isn't sophisticated enough yet to be of value. Right now, and for past year, it has cost money and WAY too much time. The value is way too negative unless something changes. I don't even monitor the calls any more. In 12 months I've probably had 2 real calls out of hundreds. Is there any solution(s)??? 
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Saadet - Community Moderator, Official Rep

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Hey Craig, you can actually block numbers in bulk from the Call Log - simply check mark them. That may help a little!