Blocking Caller based upon Caller ID Name (SUPPORT INT)

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This conversation has been merged. Please reference the main conversation: Block calls based on caller id name

How can we block a caller ID based upon that caller's name (not number)?  We receive 2-3 calls each day from unwanted solicitors (such as "SUPPORT INT") who appear to randomize their numbers to avoid being blocked.
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Lee Margerison

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Posted 6 months ago

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Jan Ferguson, Champion

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That functionality is currently not available in RingCentral. It has been brought up before but there has been no mention of it being added to a development timeline as of yet (or denied to be addressed either).
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Brandon, Champion

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I've never heard of any provider or product that can block by name.  Interesting idea though.  Unfortunately, the whole thing is a game of "whack a mole".  Scammers can spoof different caller ID name or number every time and even worse can spoof numbers that are your actual contacts and would therefor not want to block..
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Jan Ferguson, Champion

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Your analogy of "whack a mole" is spot on!

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