Blocking Caller ID Less than 3-5 digits

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Merged

This conversation has been merged. Please reference the main conversation: Block or Text 5 Digit Numbers

  1. Account type: RC Office 20+
  2. A brief description of the business : Retail Store
  3. A high level description of the product or feature being requested: For example, customer would receive a caller with a single digit caller id (not an extension on his account). Like a caller ID that shows "1" which isn't a real call, but it can't be blocked it as it would block all the calls that come in. (all numbers have a 1 at the beginning when it hits the call log, so blocking 1 will block all calls). 
  4. A typical use case scenario explaining how your business would use the feature. Number can be safely blocked so that they only receive calls from real people/customers, instead of all calls being rejected when (for example) the number "1" is blocked.
  5. Benefit of such feature: Customer can avoid calls that interrupt their business and receive calls only from actual clients.
  6. Include any related case number if applicable: 05630491
  7. Number of Users and/or Digital Lines: 101 extensions, 105 digital lines
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Jasmine M, Employee

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Posted 1 year ago

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