Call HOLD - Request Call Back - Auto Dial Out

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  • Updated 9 months ago
When a caller is on hold. we want to give the caller an option to request a call back without losing position. that said. Ringcentral will auto dial the caller back when the next available agent becomes available. 
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Quan Luu

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Posted 9 months ago

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Danno, Champion

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That is a feature in the Call Center package.
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Quan Luu

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can you link me please?
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Saadet - Community Support, Official Rep

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Hello Quan Luu,

Here is an Overview of our Contact Center Package. Feel free to contact your Account Manager for more details :)