Call Log Search, by extension. Should Show outgoing calls as well.

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  • Updated 2 years ago
Under Admin > Call Log Information: When searching for a number dialed from a given extension, I have found that the Outgoing number does not show when you search based on the Extension.

Support agent specified that the search needs to be performed by first Selecting "MORE", then specify the call direction/s, and then selecting the actual extension in order to show the outgoing call.

This seems like a missing and cumbersome feature that you are unable to show the outgoing calls in a basic call log search, but you are able to see incoming and internal calls only.
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Justin Cook

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Posted 2 years ago

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