Call Queue Visibility - Enhancements to Bridge Operator Console

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  • Updated 4 weeks ago

As of today, there are several ways to see the members of a call queue in the Bridge Operator Console for RingCentral.  

  • Toggle between call history and call queue viewer (bottom right box)
  • In the call queue viewer, select a call queue to see members of that queue, in the directory, and their status
  • Pop Out Viewer: Select call queue to display # of calls in selected call queue (Red Box)
Check it out!

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Gary Manske

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Posted 4 weeks ago

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