Call tracking and Analytics for Ring Central

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I'm looking to contract out a keyword level call tracking system in my website. However, currently I do not know exactly how many minutes I'm using on average our how many calls are coming in at one time. is there a way for my to know that info from RingCentral? Also can Ringcentral provide such service?

Andres Garces

70 Points

Posted 6 years ago

6 years ago

RC-Installer, Champion

27,748 Points

Hi Andres, I would be interested in talking further about what you are trying to accomplish

Contact me directly

ckfuscone@yahoo.com
Certified Ring Central Installer
630-975-1200

6 years ago

Ben Foster, Alum

6,124 Points

Hi Andres - I recommend downloading your account activity from the Activity Log tab in the RingCentral web interface. Download the file as an .xls, and you can then use Excel or a similar spreadsheet program to sum up the values in the "Length" column.

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