Why am I receiving calls from no one?

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Ever since ported my toll-free number to Ring Central, we have been receiving calls from "nobody." Usually they are from California or somewhere in the South. No one is there when we pick up. When we try to call back the number, we get the message that the call cannot be completed as dialed or get no answer or rarely a generic voice mail & we never hear back from them. When we google the numbers, usually the numbers are not well documented, occasionally people describe the same as above. The calls come in waves - none for a few days and then 5 in 3 days or so. Has anyone else experienced this?
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Jennifer Fryer

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Posted 7 years ago

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Jake Foley

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Thanks Chuck.

It is the SoftPhone.
I've made the recommended changes (selecting 5081 as the Local Port) and will give it a try.

Thanks for the quick response.
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mahyar SoEasy

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Did your ghost calls disappear after you made this change?
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Jake Foley

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Yes. This seems to have fixed it.
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mahyar SoEasy

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Thanks for the prompt reply.

Did you also have to ask ring central to change the port on the back end setting as well? Or fixing it from the softphone automatically takes care of everything?

Cheers
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Jake Foley

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I only followed steps 1-5 on the SoftPhone and that fixed it.
I didn't request that RingCentral change anything else.
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RC-Installer, Champion

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Just follow the instructions and see if that fixes the issue for you. With the soft phone customers could make the change with the IP phones we usually have to contact support

Chuck
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JeffreyJ

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I have many users reporting this same issue. This has cropped up in the last several weeks. IS RC doing anything to stop this?
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mahyar SoEasy

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In case chuck's solution does not fix it for you, you will have to make two new rules for your firewall inbound and outbound giver specific ports.

An online technical support agent walked me through this and gave me specific ports to use.

He said it will fix it. Hopefully it will.
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John W

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This is a very common problem and RC will tell you that these are actual calls coming in and the caller has just hung up. BS! This is just a way to use up your minutes and it is a revenue source for RC. They have no clue on why this happens and good luck with tech support. I opened a case as they call it because you cannot talk to a tech person without doing so. Then they set up an appt but the tech never called so I had to set up another call. They did the firewall and porting thing and it only reduced the calls for about 2 weeks. The calls are now coming in at a rate of 2-6 per day. Again, RC will only state that the calls are actual calls and the person hung up. However, this only happens to my VoIP phone and not the softphone. I went online to my account today and see that I have had several calls that are not coming through to either phone but yet they are burning my minutes, usually 1-2 minutes each time. When you look up the numbers online they are almost always VoIP phones calling, so it is like a computer calling another computer. RC tells me that I can block them, but the list is growing daily of this ghost calls.
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JR

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"Spammers" or "Ghost Calls" to your Ring Central number? I was glad to find your post and I imagine there are many customers like us getting these. I deplore having to be a conspiracy theorist, but what IF Ring Central is behind this since one's minutes are used up faster and customers therefore have to buy/pay more? I am 'so frustrated' with RC....
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Toby Foote

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Add me to this list of receiving 5-10 silent phone calls per day. Nobody on the other end of the phone. This has just recently started over the past month. My RingCentral 800 number just forwards to my cell phone. I don't have a physical phone, nor a soft-phone, so there aren't any routers to adjust port settings for. How do I fix this? It's very distracting during work hours, it interrupts my personal hours, and waking me up in the middle of the night several times.
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David Huffman

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This is ridiculous! I get 5-12 of these calls everyday. It has made it so that we can't even use a an answering service as the answering service charges per call, even these ghost calls. Looks like it is time to change systems. This is obviously a scam being ran by Ring Central to increase profits. We are thinking about putting together a class action law suit against Ring Central. Please feel free to email with your information at info@freshstartlawcenter.com. This has to stop and Ring Central needs to pay for this!
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Andreas

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Count me in. Some days I get no calls at all and other days I get 7 to 10 of them at odd hours, starting in the middle of the night to go on throughout the day.
I don't have a softphone or ip phone either, just the toll-free number forwarded to my cell phone as I've done since I first signed up 4-5 years ago.
It's only since last spring I started getting these ghost calls and everything is pointing towards RingCentral being the culprit. I.e. no one is there when I answer, phone number doesn't exist if I try calling back, no one leaves a message if I let it go to voicemail. Who would benefit from these calls?? The only party I can think of is RingCentral! I have unlimited incoming phone calls through my cellphone provider so they only stand to lose money. I'm certain RingCentral has a finger in this and they're not doing anything to fix it.
It's so bad that I'm considering putting an auto forward to voicemail at all times but there are many customers that won't leave a voicemail for whatever reason so no matter what I do I lose money and time.
This is just plain stupid.
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David Huffman

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This seems to be widespread problem and RC is pretending that they have nothing to do with it. Exactly as you said, who would go through the trouble to call a bunch of people with random non-working numbers that are not trying to sell anything, etc. Just dead silence on the other end. There is no doubt that RC is behind this (and if not they are not working hard to correct the issue). They simply instructed me to complain to the FCC, who could care less. This is all started for us last Spring as well. Extremely strange that everybody has the same story. My company will be investigating changing services next week.
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JR

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"Spammers" or "Ghost Calls" to your Ring Central number? I was glad to find your post and I imagine there are many customers like us getting these. I deplore having to be a conspiracy theorist, but what IF Ring Central is behind this since one's minutes are used up faster and customers therefore have to buy/pay more? I am 'so frustrated' with RC....
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John W

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For quite some time they had numerous excuses but in the end they either do not want to fix or have no idea what happened. Their tech person told me that they changed their servers and some other technology, but would not even entertain that that might have caused this. The system they have in place in order to get tech support is a simple way to make it difficult to get assistance which leads to many to just give up.

I am all about customer service and because RC does not seem to care, they should not care if one by one everyone started to changed carriers. For those that find another service please pass on the info to the rest of us, and count me in for a formal complaint.
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John W

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For quite some time they had numerous excuses but in the end they either do not want to fix or have no idea what happened. Their tech person told me that they changed their servers and some other technology, but would not even entertain that that might have caused this. The system they have in place in order to get tech support is a simple way to make it difficult to get assistance which leads to many to just give up.

I am all about customer service and because RC does not seem to care, they should not care if one by one everyone started to changed carriers. For those that find another service please pass on the info to the rest of us, and count me in for a formal complaint.
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mahyar SoEasy

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My final solution ended up being area code selection.

Under phone setting, I simply put in all the area codes of my state and blocked everything else.

Yes there are disadvantages. If anybody wants to call me with an internet phone or with an area code I have not chosen, they will be blocked.

Obviously if your ghost calls have the same area code of your town, province or etc. this solution wont work for ya.
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Esther

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I'm having the same issue. I reduced my greeting because I had extensions. I noticed numbers calling but no one leaving messages. I have the calls forwarding to my cell phone. I answer and no one is there. I call the number back. Sometimes I get it's a pinger number and other times it's just rings or a busy signal after 2 rings. My calls are mostly coming in from New York, well they show up as New York numbers. One unusual issue is one of the numbers I called back and it's a heating comany in New York. The person I spoke to says it's not his number but when I googled it this heating company comes up with hat number on the website. I google the number he gave me and another website comes up for him with the number he gave me. He has the number forwarded to another number. That is the only explanation. I feel some kind of scam or something is going on.
If ring central mostly seems to have this problem. I may consider changing service providers. Half of my minutes are gone each month because of this.
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john.ariola

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The issue you're describing matches any number of misconfigured settings on predictive / autodialers, call forwarding by extension and others. The 100, 101... 1000 or any combination of digits (but usually it starts with 1) -- and sometimes blank callers are phone extensions dialing your business numbers. These may be improperly configured, in any case you may want to verify that none of your extensions are calling you, if there aren't then it most probably is an improperly configured auto dialer whose caller IDs weren't set up properly and are giving you their phone extensions instead of their actual phone numbers as their caller ID.

However, as for them to stop calling you... if you have a seemingly valid phone number just call them back and have them put you on their DNC list. There isn't any practical or comprehensive way to do that, there probably is a long list of companies and even people trying to call you. You may want to set up call screening and have your customers press either your phone extension or a special combination of digits before it is forwarded to your actual phone if the non-stop ringing is starting bother you.
Our Ring Central IP phone on our desk rings 5 to 37 times a day and night with GHOST numbers. (we have our system setup so that all calls after 5pm EST go to voicemail and our phone is not to ring)
This started back in November 2013. I opened a Support Ticket with RC stating "We keep getting a number that shows up on our Caller ID as 100(100) - it
calls at all hours (phone rings even when we are closed and it shouldn't
ring) keeps calling and no one there when we answer. I logged into Ring
Central and I don't see this as a number that has called - it doesn't show
up there. So seems to be a bug with Ring Central calling our line.
Please fix. Created Date/Time: 11/15/2013.

RC response was "I understand that you are experiencing a problem with random calls from 100. I apologize for the inconvenience you have experienced. Our Product Enhancements team is already aware of this and is working on a possibility to resolve the issue. I am escalating your case to the next level of support for further review and response." I received no response after this.

The numbers that started this were 100(100)

Then in December it was 00000(00000), 300(300), 5005(5005), 00(00), 101(101) and 619(619) and I replied to the RC ticket with these new numbers

Then in January 11111as(as11111as), 500(500), 501(501), 502(502), 503(503), 504(504), 505(505), 506(506), 507(507), 508(508), 509(509), 510(510), 511(511), 512(512), 513(513) and 1021(1021) THROUGH 1058(1058)

LAST NIGHT all hours of the night it was the 100(100), 1000(1000), abc(abc)

Each time I reply to the support ticket hoping RC will fix this bug. I never receive a response. So may have to move to Grasshopper or Freedom Voice if RC can't fix this.
I opened a New Ticket with RC and this is the reply (so all of you may want to try this as well)...
I understand that you are experiencing a problem with receiving calls on the Polycom phone from number "100". I apologize for the inconvenience you have experienced. Since we are doing this online, it may require a few case responses before we can resolve the issue. Rest assured that I will do my best effort to help resolve your case in the least amount of time.

Possible reason is the phone needs to use a different local port number so that audio or data can have a better way through your phone and to refresh it's settings. The local port number setting on the phone itself can be changed here on my end and I am going to make some changes on our end for the phone to connect properly.

After receiving this email, kindly unplugged all cables connected to the phone, and wait for a full minute before you plug in all devices and cables. Please monitor the incoming call and provide us feedback if the issue still persists or not for us to determine the next action.
so far having Ring Central change the local port has worked. No ghost numbers have rung our phone yesterday and last evening...will keep you posted
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Terry Blake

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Ill give this a try. I get calls from nobody 3-4 times a day. Ill let you know if it fixes the issue.
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JeffreyJ

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Someone needs to get on this with an actual fix...we are receiving numerous calls from 100 and now they are being put on hold!

Here's the background:
A user contacts me and says this is the 2nd time it's happened in about a month's time. Comes into the office and notices there is call on hold for 10-12 hours, and there is a call in progress. No one has been in her office - locked and the calls should've gone into voicemail because her business hours haven't started yet.

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RC-Installer, Champion

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Hi Jeff, we have solved this issue with the soft phone by moving the port off of the default 5060 to 5061 or higher. (Choices are 5060 - 5090)

I thin k you may have to contact support to have the ports moved on the IP phones as we do not have access to this.

The calls are not actual calls because they are not showing up in the logs.

Something on the local network is causing this issue or something scanning from the Internet.

See of moving the port off of 5060 will helo and let us know

Thank you

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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JeffreyJ

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Chuck, I will try again today. When I contacted RC Support about 2 weeks ago, and mentioned this thread, they said the ports were not able to be changed. Granted this was Tier 1 support. We went back and forth like a tennis match!

I will see if I can have this escalated and hopefully get an engineer who knows the system. I will make the call today and report back.
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John W

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Looks like it is time to change phone systems because these calls appear to be an issue that RC is not capable to resolving. Notice how the Certified Ring Central Installers all focus on the porting issue, when in fact several of us have tried to do that with Tech Support and it has not cured the problem? Many people commenting on this forum do not use the VoIP phones or softphones yet when they post that no one seems to answer them. That's because RC apparently does not know how to fix it or want to fix it. Our minutes just keep racking up, and now I am getting several voicemails that chew up several minutes and there is nothing more than static in the message. In my opinion RC does not have an answer to all of this or they are just enjoying the revenue stream. Blocking calls is the only answer that they give other than the porting issue, and I have now blocked many numbers, but the calls just keep coming. What do you want me to do RC block every number out there? Is that your answer to this problem, make the customer block numbers instead of you determining what the problem is and fix it?

It is time to look for a new service, and I would appreciate any suggestions regarding the other companies out there.

FED UP!
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Christian

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I've been with "eXtreme Fax" for at least 2 years. I guess Ring Central is the same company. It seems like there are MANY users with same issues. I only started having these issues a few months ago. A CLASS ACTION LAW SUIT would definitely get EVERY client with this issue a nice refund check.
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Eric Robello

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I would hate to see it come to that, as RC has THE best customer service I've had hands down from ANY company, let alone a telephone type service, but if that is what it takes to get this problem fixed or at least a refund/credit against the minutes wasted, then so be it...
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Christian

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I wouldn't know about the customer service as I've never had to contact them before because their product has been outstanding! I only need a fax service. I love that I can use it mobile on the go and be able to use through Microsoft Office products! Never had any issues.

The "ghost calls" have been going on for about 2-3 months and doesn't happen as much as some comments I've read on here. So it never really bothered me enough (which isn't an excuse for RC) to talk to someone about it. I only found out how common this issue is when I had a different problem trying to open my eXtreme Fax Controller last night. I tried to redownload the software on my PC and found out there's this "soft phone" now.

Now for me, I don't know if these "ghost call" issues have been going on for a while for others (it looks like as long as 6 months for many). It just seems that it started happening when RC started to try to do SO MUCH w/ their product. Things like taking actual calls, conference calling, etc. I understand they're trying to add value, but I just need a FAX SERVICE! That's it! And as long as it works I'm happy! But reading about these issues and reading the replies from RC doesn't look good. They NEVER address a solution. The product should already do that or someone should be able to download a firmware upgrade to SOLVE these issues not put a bandaid or have the customer jump through hoops to fix this. I've net had these "ghost calls" before and it just started out of no where.

If RC continues to ignore the problem, then a class action law suit is the only viable solution. I agree also in that I hope it doesn't have to come to that.
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John W

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Looks like it is time to change phone systems because these calls appear to be an issue that RC is not capable to resolving. Notice how the Certified Ring Central Installers all focus on the porting issue, when in fact several of us have tried to do that with Tech Support and it has not cured the problem? Many people commenting on this forum do not use the VoIP phones or softphones yet when they post that no one seems to answer them. That's because RC apparently does not know how to fix it or want to fix it. Our minutes just keep racking up, and now I am getting several voicemails that chew up several minutes and there is nothing more than static in the message. In my opinion RC does not have an answer to all of this or they are just enjoying the revenue stream. Blocking calls is the only answer that they give other than the porting issue, and I have now blocked many numbers, but the calls just keep coming. What do you want me to do RC block every number out there? Is that your answer to this problem, make the customer block numbers instead of you determining what the problem is and fix it?

It is time to look for a new service, and I would appreciate any suggestions regarding the other companies out there.

FED UP!
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Sorry Jeff, my suggestions have worked for some people. Most of them have been soft phones I agree and some IP phones.

This is information I got from RC engineers and seemed to work for most people I have spoke to.

I know I have said this but it seems that since these 100 calls are not in the log then your minutes should not be used up

I have heard it is something local on the network that the phone is interpreting as a call and picking up on it.

I don't know your environment specifically but have you tried isolating the phones on their own network to see it the problem goes away?

Just a thought..

You may be past trouble shooting this issue since it has been going on for some time now, but if it is something on the local network that an IP phone is picking up then the provider is irrelevant is my thought.

I guess you wont know for sure until you change.

There are to many customers not having this issue for it to be an RC issue.

Just a coupe of thoughts but I do understand you are fed up.

Let me know, even if you want to bounce a couple of things off for trouble shooting.

Thanks

Chuck
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JeffreyJ

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Chuck,

I believe your response is directed to John?

Changing the ports seemed to have worked for us. It took one phone call and then several days for the staff (most travel), to reset their phones. I am waiting to hear back this morning to see if anything interesting happened over the weekend.

So far, only one person has reported another bogus call...

We'll see later today what else (if anything) is reported.

Thanks for the tip!
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Eric Robello

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Ports? how would I go about doing this? is there a link? This doesn't even apply to me (I don't think) since all routing is handled by ringcentral remotely. Thanks, Eric
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John W

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Chuck,

None of my calls involve the 100 issue, I had that problem last fall but it has since resolved itself. All of my ghost calls are racking up minutes yet they do not come to my softphone or VoIP phone. I get VM messages and when I play them back there is nothing but static for a few minutes; all racking up minutes. When I research the caller ID the numbers are not registered with anyone. Many times the numbers are from New York and they are VoIP phones. I could go on and on about how much effort I have put into this to try and resolve this problem. I do not have an internal network per se as I am connected to the internet using an internet provider. Both my internet provider and RC have logged into my computer and router to try and find a problem, yet neither can find an issue with the router.

I have gone to great lengths to try and pin-point the issue and have been keeping a log of all calls so I can tell you where each call comes from that is a ghost call, the type of phone the calls are coming from, which ones are not registered with any carrier and so on. To try and insinuate that this is not a RC problem is not advisable when one does not know the facts.

I have been a customer of RC for several years and never had this problem until it started about last May with the 100 issue. It has only got worse and nothing on my end as far as equipment or service providers has changed. RC did admit that they made some tech changes at about that time. Trying to deal with Tech support has gotten a lot worse. A few years ago you could call them and get help instantly but now you have to go through a dog and pony show to get them on-board, and that's if they call you as promised.

I am open to suggestions, yet RC has none. They did their porting issue and it took care of one problem (100 calls) last fall, but they told me that all the other calls must be real calls, even though when the call is answered it does not even offer me the option to accept it like I have the system set up to do. That alone tells me that the call is not valid, and then it is confirmed with there being no one on the line and no dial tone. They did not care to hear about anything that I have done to try and isolate the issue or how I have tried to research each call.

I have been a loyal customer but with customer service like this it is a waste of time to find a solution when the service provider is not offering any assistance. RC has to know there is a problem, yet they do not bother to chime in on their own forums. Why? I have seen more suggestions on this forum than RC has offered with tech support. What can you offer? I am using a VoIP phone that I purchased from RC.
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John W

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Chuck,

None of my calls involve the 100 issue, I had that problem last fall but it has since resolved itself. All of my ghost calls are racking up minutes yet they do not come to my softphone or VoIP phone. I get VM messages and when I play them back there is nothing but static for a few minutes; all racking up minutes. When I research the caller ID the numbers are not registered with anyone. Many times the numbers are from New York and they are VoIP phones. I could go on and on about how much effort I have put into this to try and resolve this problem. I do not have an internal network per se as I am connected to the internet using an internet provider. Both my internet provider and RC have logged into my computer and router to try and find a problem, yet neither can find an issue with the router.

I have gone to great lengths to try and pin-point the issue and have been keeping a log of all calls so I can tell you where each call comes from that is a ghost call, the type of phone the calls are coming from, which ones are not registered with any carrier and so on. To try and insinuate that this is not a RC problem is not advisable when one does not know the facts.

I have been a customer of RC for several years and never had this problem until it started about last May with the 100 issue. It has only got worse and nothing on my end as far as equipment or service providers has changed. RC did admit that they made some tech changes at about that time. Trying to deal with Tech support has gotten a lot worse. A few years ago you could call them and get help instantly but now you have to go through a dog and pony show to get them on-board, and that's if they call you as promised.

I am open to suggestions, yet RC has none. They did their porting issue and it took care of one problem (100 calls) last fall, but they told me that all the other calls must be real calls, even though when the call is answered it does not even offer me the option to accept it like I have the system set up to do. That alone tells me that the call is not valid, and then it is confirmed with there being no one on the line and no dial tone. They did not care to hear about anything that I have done to try and isolate the issue or how I have tried to research each call.

I have been a loyal customer but with customer service like this it is a waste of time to find a solution when the service provider is not offering any assistance. RC has to know there is a problem, yet they do not bother to chime in on their own forums. Why? I have seen more suggestions on this forum than RC has offered with tech support. What can you offer? I am using a VoIP phone that I purchased from RC.
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vicki dupuis

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19 out of 28 calls in the last 7 days have been from spammers!
If it doesn't quit I am cancelling, I never had this problem with phone people. does anyone from Ring Central ever respond on this BB?

this is the second time I have addressed this problem, now they are Geo Fencing all the area codes....what then is the point of offering a toll free number to my clients?

So frustrated and angry.
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RC-Installer, Champion

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Do you have a few min to chat? If so call my cell
630 975 1200
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vicki dupuis

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I will call tomorrow 25 feb 2014, thank you
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RC-Installer, Champion

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Best time for me would be 11:.30 CST

Thanks

Chuck
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vicki dupuis

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I will try you agin tomorrow, thanks
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Konsulati, Inc.

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I have been having to deal with this too since the SMS features came onboard OR when I switched to VoIP service.

What I do is create a contact for the offending numbers and start adding numbers to the list, and then block the number. It sucks if there is future biz from that number but in all likelihood, I won't. Most of my business is in California but it sucks that I have to do this...
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Justin

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I am not convinced they are all from spammers. I had a client call, i picked up and the line was nothing but static. They called back and i asked them what happened, they said they could hear me, but I couldn't hear them. I get a lot of calls where i can't hear the caller, and am getting increasingly concerned that i am loosing business as a result of ring central....
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Justin in this scenario it could be a local network issue. Do you have the port triggering setup in your router?

What is the network setup like? Are there other call quality issues?

The thread above is calls from no one etc. In your case something else happened

Let us know

Thanks

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Terry Blake

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Im guessing my issue may be something like this. I get calls from a 301 area code , Im in 804, and no one ever says anything. I would figure if it were spam atleast they would try and sell me something and not just hang up. Its not a real bother now because we're not in our busy season but Id like to know how to fix it.

terry
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Hi Terry I have worked with other customers on this issue. I think what is happening is the auto dialer is checking numbers for business that answer and some how capturing this information. I am not sure the purpose but what I have done is to setup a company greeting and Force real callers to hit 1 or some other number for the call to be connected. In the case of the automated call, the system will not dial anything and then RC will disconnect the call.

If you are not in an office plan which is unlimited minutes I am not sure how the minutes are calculated. But you could then add these numbers to the block list

Hope this helps as it has made other RC customers happy

Thanks

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Eric Robello

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I was documenting these phone #s to build a case against a competitor, so not only have I wasted lots of effort, I might have lost thousands or my freedom or reputation if I had erroneously filed a lawsuit or police report against this person.

I am highly troubled that the formerly great customer service of Ringcentral seems to be going downhill to the point where I get phone calls at 3-6am, causing great emotional distress and loss of sleep!

Thankfully I have a smartphone, and can silence these calls while still allowing VIP callers to get through, but that may not be the case for everyone.

It would be tragic if someone missed an emergency call because they turned their ringer off.

And of course, the wasting of minutes we are paying for. My calls result in a 3 minute silent message, or an interruption of my work during the day.

Please fix this.
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Bill J

  • 100 Points 100 badge 2x thumb
Has anyone solved this? I'm drowning in ghost calls.

But here's the troubling part...

I'm getting these silent VMs on an extension, but nobody has selected the extension.

- I get a call on my 888 #, and getting the ghostmail on extension 1.
- But, extension 1 rings my mobile... I'm never getting the call on my mobile 1st... I'm just getting the ghostmail on extension 1 vm box. 
-Its like a blank voicemail is just being added to my box.

Thoughts?

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Steve

  • 60 Points
Hello,

I get calls at all hours on my RC IP. Legitimate calls are logged on my desktop Soft Phone > sent and email notification and then FWD live to my cell.

The Ghost calls from legitimate looking numbers,  logged on my desktop Soft Phone > sent and email notification ( Sometimes a blank msg or none) and ARE NOT FWD to my cell. I have my RC settings to ignore msg shorter than a few seconds. 

I have been with RC for 4 years, I just assumed it was spammers retrieving my 1.887 number off my website. However if there is a solution I would be more than happy to know. 

Photo of Caitlyn Dawn

Caitlyn Dawn

  • 60 Points
Calls from different New York area codes/phone numbers are driving me crazy! All hours of the day and never anyone there.

It does no good to block because the same number never calls more than once - and it seems to me that the more numbers I block, the longer it takes for the calls to actually be forwarded to me. (Guess that makes sense if it has to check through 1000's of blocked numbers before connecting the calls).

I have tried blocking entire area codes, but since I receive business calls from all states, and could very well be blocking out a portion of my business - plus I certainly don't wish to block the whole state of NY.

Can anything be done about this?
Photo of Ahmad Abdul-Qadir

Ahmad Abdul-Qadir

  • 70 Points
Several users have hinted at the possibility of filling a class action lawsuit against RC. When a company with a demonstrable pattern of bad business practices is discovered, trust my experience as a fraud investigator that it isn't an accident. I've only lost several months of subscription fees, but the bigger issue is that RC attempts to trap users into subscriptions that are essentially only cancellable at RC's discretion. That's fraud. Nevermind the terms and conditions stating that users consent to not joining a suit against RC. Such clauses are unenforceable under cases of misrepresentation, fraud, etc. I'm not an attorney, but I intend to see this through.

If you want to join the eventual suit, you need to provide contact info so the lawfirm can follow up. Name, state of residence, email, type of RC service, when you enrolled, etc. E-mail: aa.wg09@gmail.com

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