How do I transfer a call directly to someone's voicemail?

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Is there a way to transfer a call directly to voicemail for another extension within the group? On our previous phone system, we could do * then the extension and it would transfer straight to voicemail. Can that be done with this system?

Example: Inbound call needs to be directed to another employee, but you know they are away at lunch. Instead of transferring and letting their phone ring and ring, can we transfer it directly to their voice mailbox? It saves our time as well as the person making the inbound call.
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Sarah Coleman

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Posted 5 years ago

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Mike, Official Rep

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If it helps, the process is just slightly different for Polycom and Cisco phones. 

  • Cisco: Blind Transfer key | *0 | Ext number
         See also: Transferring directly to voicemail on a Cisco phone

  • Polycom: Transfer key | Blind key | *0 | Ext. number
         See also:  Transferring directly to voicemail on a Polycom phone 



(Edited)
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Kim, Alum

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See article here for Function Key
 
(Edited)
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Mike, Official Rep

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If you wish to transfer directly to someone's voicemail via the desktop application, just click the Transfer button. On the next screen, just search/enter the person you wish, then click the To Voicemail button.