Changing An Announcement Remotely

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  • Updated 6 years ago

This conversation has been merged. Please reference the main conversation: Announcements-Only Extensions: Additional Options

I have an announcement-only extension setup and would like the ability to change the announcement remotely.  However, when I call from my cell phone to the extension I get caught in a loop.  I dial our main number, dial the ext, press "*", enter pin, enter "*", dial "2" and then it just gives me the option to go back to the previous menu.  Never gives me an opportunity to record a new announcement.  RC support indicated that you cannot currently change the announcement message by dialing into the system.  Only working method is through the web interface.

There are times that I am not at a computer and need to change an announcement on one of our announcement-only extension.

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Bill Clark

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Posted 6 years ago

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