China call qualities

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Hi Ring Central,

We are big fans of your service and love the call quality you provide domestically. China international calls though have issues with quality and connection. The folks on our conference bridge that called in from China were choppy, unable to be understood, and were dropped numerous times. When asked about the drops, all the folks dialing in from China said that it was common for them to have to re-dial back in multiple times during a call.

I was hoping to have China call quality increased to prevent folks from dropping off. As a company expanding to China, this is very important, and we hope you will be able to look into these issues

Thank you, and please feel free to reach out if you would like any further details.
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Posted 5 years ago

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