Click to Dial on Polycom Phones

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  • Updated 9 months ago
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We need the ability to highlight any number, in any browser and have it dial our Polycom phone. We are not asking for Ring Out. This is available in 8x8, Digium, 3CX, Avaya, Mitel, etc but not Ring Central!
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Lila

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Posted 9 months ago

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Le Goff

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you need to install ringcentral extention on chrome, after installation/authentication you need to go parameters/call (first choice in the list)



and select my ring central deskphone

 (third choice in the list)


after this when you go on a phone number ring central appear, you only need to clic on phone logo to initiate a call on your deskphone



best regards
(Edited)
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Saadet - Community Moderator, Official Rep

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Hi Lila, in order to accomplish this, the softphone on your computer needs to communicate with your desk phone. That's why I would also suggest using the RC Phone desktop app which will use Ring Out to your hard phone.