Contacting extension before transferring the call

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This conversation has been merged. Please reference the main conversation: Call Handlig: Warm Transfering

I'd like my receptionist, using the mobile app, be able to answer a call and put the person on hold, contact me by my extension and let me know who or what the caller wants then transfer the call to me. Can this be done using the mobile app?
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Walter Weinreich

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Posted 5 years ago

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