Creating an Advanced Call Rule for Specific Numbers

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Zillow has recently re-started their concierge service where they call our number and connect us with a client. From experience in the past they don't wait for our message to play they hang up and call someone else. It would be very beneficial to set it up so that you could set the message not to play for specific numbers so that it just instantly rings our phone.
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Nikki Casha

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Posted 2 years ago

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Andrew, Champion

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This can be accomplished very easily with advanced rules. You’ll just set it to bypass everything and go straight to an extension (you might need to make another advanced rule in the extension). The condition you will use is incoming caller ID.
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Saadet, Employee

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Hey Nikki,

Have you checked out how to create these Custom (Advanced) Rules? :)