customer is requesting if she can view all calls logs of their RC as she is just a user. She said she can see all logs on the legacy.

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One of my customer is requesting if she can view all the calls logs of their phone system even if she is just a user of the account. She said that she can see all logs on the legacy softphone.
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Jheck Taruc

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Posted 4 years ago

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Jose Pastor, Official Rep

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Call logs for other users should be available only to administrators.  Your customer can ask their local RingCentral admin to change their role to admin as well.

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