Deskphone: What phones are supported?

  • 1
  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Is the Polycome IP7000 or the VVX 201 phone supported with RingCentral?
Photo of Roy Kim

Roy Kim

  • 172 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
  • 1
Photo of Claudio (Customer)

Claudio (Customer)

  • 13,776 Points 10k badge 2x thumb
According to this document from RC, yes: 

     *** List of Tested Phones with RingCentral ***
(Edited)
Photo of Michael Gutman

Michael Gutman

  • 160 Points 100 badge 2x thumb
It's also compatible with Improcom ;)
Photo of Mike

Mike, Official Rep

  • 89,840 Points 50k badge 2x thumb
HI Roy Kim,   FYI... the page Claudio posted above is a list of tested phones. This means that they will work, but it's unlikely that it will be 100% compatible with all features.  The best thing to do is contact your account manager, and have a thorough discussion around your business needs. There are a lot of third party SIP phones that could be provisioned, but some features won't work. If you have specific questions. You may want to try posting the details this thread. Help with Unsupported or 3rd party equipment.
Photo of Claudio (Customer)

Claudio (Customer)

  • 13,776 Points 10k badge 2x thumb
Thanks Mike, so according to that page, the phrase "The list below refers to phones that were tested to work with your RingCentral service." is not complete and you should ask to add the sentence " This means that they will work, but it's unlikely that it will be 100% compatible with all features."
Could save a lot of complaints calls...
Photo of Mike

Mike, Official Rep

  • 89,840 Points 50k badge 2x thumb
You can see what devices are supported (or when they are added) by going to Phones & Devices.  

Once phones are added, the updates are pushed out in waves to our entire customer base over several week. 

Supported Polycom's


Supported: Cisco's


Supported Yealink's
(Edited)